Shipping + Returns Policy
To track your order, please use the link below
https://www.royalmail.com/track-your-item (Input your tracking number to get order updates).
If you have any questions or concerns about your order, contact us via email at hi@drehnch.com
UK + Channel Islands (Jersey + Guernsey)
Next Day Delivery: Order before 3pm for next business day delivery. This service is available for UK and Channel Island (Jersey + Guernsey) customers. We will send you an email once your order has been dispatched with a tracking number for reference.
Free Standard Delivery: Your items will be delivered with free tracked mail via Royal Mail within 2-3 business days (this includes Saturday). This service is available for UK and Channel Island (Jersey + Guernsey) customers. We will send you an email once your order has been dispatched with a tracking number for reference.
Ireland
Your items will be dispatched promptly via Royal Mail. Please allow on average 2-3 business days for your parcel to reach you. We will send you an email once your order has been dispatched. If you have selected tracked delivery, we will send a tracking number for reference.
Europe (Spain, Germany, Greece, Italy + France)
Your items will be dispatched promptly via Royal Mail. Please allow on average 5-7 business days for your parcel to reach you. We will send you an email once your order has been dispatched. If you have selected tracked delivery, we will send a tracking number for reference.
Canada + USA
Your items will be dispatched promptly via Royal Mail. Please allow on average 5-7 business days for your parcel to reach you. We will send you an email once your order has been dispatched. If you have selected tracked delivery, we will send a tracking number for reference.
Returns + Exchanges
For health and safety reasons we do not accept returns. If your Beauty Oil is faulty or not up to scratch, please attach a photo and a message with your concern to: hi@drehnch.com and we will be happy to replace your item with a same or similar product.
Please recycle your beauty oil by
1.) Disposing the oil safely and recycling the bottle, nozzle and cardboard mailer in at-home recycling.
2.) The packing peanuts as well as your see through compostable mailer are 100% suitable for home composting.